Terms and Conditions
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Aura reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. Orders not passing our fraud avoidance measures will be rejected and refunded in full.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. However, in some instances your order will need to be shipped from multiple warehouses. You will be notified by email if your order is split shipped. You will also be notified if we are out of stock of a product.
Returns for Orders with Promotional Discounts
Promotional discount offers will be honoured when exchanging size, but in the case your size request is unavailable, or a refund is requested promotional offers will not be extended to your new order. Any free promotional items must be returned along with your order if you will no longer meet the terms of the offer.
We will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. At our discretion, we may upgrade you to a replacement product of equal or higher value. You may cancel or amend your order at any time prior to shipping.
Should you return an item without its original tags or the packaging is defaced you may be charged a restocking fee of 20% of the item value.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Aura shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Aura shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a refund to your card in the amount of the incorrect price.
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Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Aura Wrap, Copyright © 2021, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.